FAQ

Buying through our website couldn’t be easier.
All what you need to do is pick the items that you like the most and we will ship them to your chosen address.

Can I buy the products individually out of the hamper?
Absolutely. You can select them individually.

Can I choose the products individually for you to put in a hamper?
Certainly. Our preselected hampers are combined with fine foods & wines attending to pairings, popularity and of course packed attending to a safer transport reason, but we can swap some products around if necessary or create a new one for you.
Should you want us to bespoke your hamper it is very easy. Just pick the products that you like, and then go to accessories to buy the hamper in where you would like them to be packed. We do the rest! However, the size of the packaging may restrict the number of products in it. Best thing, if you are not sure whether is going to fit or not is give us a quick call to 01244 390 666 or 07583 911 983 or drop us an email to orders@thespanishhamper.co.uk

Do you guys do next day delivery?
Orders placed before 13:00h are normally delivered next working day. In busy periods (week run to Christmas) may take 2 days to process the order.
If you want Saturday delivery you need to pick it on the check out as it is more expensive for us.

Can I buy now and ask for a late delivery date?
Yes, in fact, that would make it easier for us. There is the option for a pop up calendar when checking out in where you can choose the desired delivery date.

My hamper contains chilled items, is it going to be ok on transit?
We put some sizzle pack chiller bags right next to the chilled items and we can ensure that the products travel chilled for 24h – 48h arriving at a prime estate.
Hampers containing chilled items bought on Thursday after 14:00h are sent on Monday for delivery on Tuesday to avoid being sat at the courier depot. Unless you pick Saturday delivery, in which we prepare on Friday for delivery on Saturday.

I don’t have a PayPal account, can I still pay with my credit / debit card?

Yes, Paypal is just a payment pasarela. We chose them as it is very secure.

When you click ‘Pay now’, your browser will open another tab for pay via PayPal.

No worries, if you don’t have an account with them as there is no need to create one. You can pay by card by selecting ‘Pay with Debit or Credit Card’

Can I pay over the phone?

Yes, just call the office on 01244 390 666